A commission allocation says who gets a share of a deal's commission. Add one on the contract so agent income shows up.
Open the contract from Contracts.
Find the Commission Allocation card on the Overview tab. It is also at the top of the Commissions tab.
Click Add allocation. (If the card already has rows, click Add row.)
In the Payee column, pick Who gets a share? (for example Agent, Team, Brokerage or Referral). For an agent, choose the name under Which agent?.
Enter the share as a percent in the % column, or as a flat dollar amount in the $ column.
Add a row for each payee until the card says Balanced. It saves by itself once it balances.
Owners and Global Admins. Admins and Agents cannot see Commission Allocation.
A contract with no allocation shows an amber flag in the Pending Commission breakdown and counts as $0 in Pending Team Income and Agent Earnings.
Percentage splits should add up to 100%.
A row with no payee, or splits that do not add up, land in the Unassigned row on My Agent Earnings.