MyOps
MyOps
Docs
  • Docs
  • Changelog
  • Feature requests

How can I help?

Getting Started

Welcome to MyOps

A quick tour of MyOps: what it does, the core areas of the app, and where to start.

Dashboard Overview

A tour of the MyOps dashboard, the first page you land on: top and side navigation, performance metrics, SMART goal tracking, and the agent leaderboard.

My AI

How to use the My AI chatbot in MyOps: sending typed or dictated messages, browsing chat history, and starting new conversations.

Properties

Managing Properties

A guide to property management workflows in MyOps, including viewing details, editing, changing status, deleting, bulk actions, and matching properties with buyers.

Properties Table View

A guide to the Properties Table View, covering its layout, status badges, filtering, searching, sorting, pagination, and bulk actions for managing your property database.

Properties Page Overview

How to manage your property database in MyOps: filtering by status, searching, sorting, bulk actions, and the typical property lifecycle.

Adding a Property

Step-by-step guide to creating a property record with the Add Property form, including required fields, optional details, troubleshooting, and FAQs.

Properties Page Overview

A high-level tour of the MyOps Properties workspace, covering the table, status categories, search and filtering, and the property status lifecycle.

Listings

Listings Page Overview

A high-level tour of the MyOps Listings workspace, covering views, key features, common workflows, and best practices for managing your property portfolio.

Managing Listings

A complete guide to listing actions in MyOps: viewing details, editing information, canceling listings, and deleting them safely, with best practices and FAQs.

Archived/Cancelled Listings

A guide to the Archived/Cancelled view and its Expired, Archived, and Cancelled tabs, including how to search, view, relist properties, and troubleshoot.

Active Listings View

A detailed guide to the Active Listings table, including its columns, searching, sorting, pagination, editing, troubleshooting, and frequently asked questions.

Adding a New Listing

A walkthrough of the three ways to add a listing in MyOps: document upload with AI extraction, manual entry, and the client intake form, plus best practices and troubleshooting.

Contracts

Contracts Page Overview

An orientation to the MyOps Contracts page, covering its main views, key features, common workflows, and best practices for managing real estate transactions.

Archived & Cancelled Contracts

A guide to the Archived/Cancelled Contracts view, explaining the two contract categories, how to search and review past deals, key metrics, troubleshooting, and FAQs.

Managing Contracts

A guide to managing contracts through their lifecycle: viewing details, editing, updating status, marking deals as closed, and canceling contracts, with troubleshooting and FAQs.

Active Contracts View

A detailed reference for the Active Contracts table, including its columns, representation types, searching, sorting, pagination, editing, troubleshooting, and FAQs.

Adding a New Contract

A complete walkthrough of the New Contract Information Form, covering required and optional fields, a step-by-step process, best practices, troubleshooting, and FAQs.

Buyer Needs

Buyer Needs Page Overview

An overview of the Buyer Needs page for tracking buyer client criteria, key features, common workflows, and best practices for matching buyers with properties.

Buyer Needs Table View

A detailed reference for the Buyer Needs table view, covering each column, how to review and sort buyer criteria, match properties, plus troubleshooting and FAQs.

Adding a Buyer Need

A step-by-step guide to creating a buyer need record, covering required and optional fields, the full add form, best practices, troubleshooting, and FAQs.

Managing Buyer Needs

A complete guide to managing buyer needs, including viewing details, editing, deleting, bulk actions, and matching buyers to properties, plus troubleshooting and FAQs.

Finances

My Finances Tab

A complete guide to the My Finances dashboard, covering KPI cards, commission and transaction charts, and the listings summary metrics.

Finances Page Overview

A tour of the five Finances tabs in MyOps: My Finances, Listing Expenses, Business Expenses, Agent Earnings, and P&L, plus common features and tips.

My Listing Expenses Tab

How to track, add, edit, search, and export costs tied to individual property listings in the My Listing Expenses tab.

My Business Expenses Tab

How to track general business overhead costs not tied to listings, including adding, managing, searching, and exporting expenses.

My Agent Earnings Tab

Understand the agent earnings dashboard, including the performance table columns, totals row, and how to use the data for team management.

My P&L Tab

A guide to the Profit & Loss dashboard, covering the sales volume, expenses, and net profit charts and how to read them together.

Open Houses

Open Houses Page Overview

A guide to the Open Houses page: submitting open house requests, logging feedback, and viewing open houses in calendar or list format.

Team

Sales Tracker

A real-time view of active, pending, closed, and expired listings and contracts, with search, sorting, and detail views.

Vendor List

How to organize vendors into categories, add and review vendors, and edit categories in the Vendor List.

Access Instructions

How to add, search, filter, manage, and archive property access instructions.

Shared Notes

How to create folders and notes, format content, set sharing and privacy, and move or delete notes.

Password List

How to create, share, search, edit, and delete saved passwords for your team.

Tasks

How to create, assign, share, and manage tasks and subtasks.

Checklist Templates & Property Checklists

My Classroom

My Classroom

How to browse, add, and manage training content in My Classroom, including creating video and blog posts.

Settings

Business Settings

How to manage business information, lead sources, team members, permissions, and impersonation from the Business section of Settings.

Settings Overview

An overview of the MyOps Settings area, how to open it, and the sections it contains.

Personal Settings

How to manage your account information and password from the Personal section of Settings.

Financial

How to manage billing, connected finances, goals, notifications, support resources, and logging out from Settings.

Roles

Roles Overview

How roles work in MyOps: the four access levels and how the Owner controls financial visibility.

Owner

The Owner role has the highest level of access in MyOps and controls financial visibility for other roles.

Global Admin

The Global Admin role has broad operational access with limited financial visibility by default.

Admin

The Admin role supports operational and transactional workflows without access to sensitive commission or earnings data.

Agent

The Agent role is designed for individual production and deal management, limited to a user's own transactions.

Role Comparison

A side-by-side comparison of what each MyOps role can access.